Account and Data Deletion
This page belongs to tasaroof, the mobile app published on Google Play as Tasaroof: Budget,Expense,Save. The app is published by Duhha Yazılım Limited Şirketi (a limited liability company incorporated in Türkiye), operating under the tasaroof brand.
Below you will find how to request deletion of your account and the data linked to it, which data is deleted, and which data we keep and for how long.
Delete your account in the app
- Open the Profile tab in the tasaroof app.
- Tap Delete my account at the bottom of the screen.
- Read the information shown, type DELETE in the confirmation field, and tap Permanently delete my account.
Your account and data are deleted immediately. If you cannot access the app, use the e-mail route below.
If you can’t access the app: request by e-mail
- Send an email to destek@tasaroof.com.
- Send it from the email address you used to create your tasaroof account — this is how we confirm the request comes from the account holder.
- Use “Account deletion request” as the subject line. Nothing else is required.
We will reply to confirm we received your request. Your account and data are deleted within 30 days at the latest from the date we receive it, and we will let you know once it is done.
This is free of charge. We do not ask why, we do not request documents or a copy of your ID, and we do not put retention steps in your way. A request from your registered email address is enough.
Account deletion cannot be undone. Your account is not temporarily suspended, disabled or frozen: your data is deleted or irreversibly anonymized, and you will not be able to sign in with that account again. You can open a new, empty account with the same e-mail address. If you want to keep a copy of your records first, you can export your expenses and income as a CSV file from Profile → Export My Data in the app.
Cancel your subscription first
If you have a tasaroof Premium subscription, deleting your account does not cancel it. The subscription is tied to your Google account and billing continues until you cancel it.
Before requesting account deletion, go to Google Play Store → profile icon → Payments and subscriptions → Subscriptions → tasaroof → Cancel subscription.
Deleting data without deleting your account
If you do not want to delete your whole account, you can delete individual records yourself from inside the app — immediately and permanently: vehicles, homes, children, businesses, land and pets; the reminder dates attached to them; expenses, income entries, budget limits and savings goals. Each one has a Delete action on its detail screen. For the full item-by-item list, see our Privacy Policy.
If you would rather we delete specific records for you, email destek@tasaroof.com — those requests are also completed within 30 days at the latest.
Data deleted with your account
- Your account and profile details: email address, first and last name, city
- Your vehicles, homes, children, businesses, land and pets
- All reminder and date records attached to them (inspection, insurance, DASK, vaccination, lease renewal, property tax and others)
- Your expense and income records
- Your budget limits
- Your savings goals and the contributions you made to them
- Your recurring expense definitions
- The expense categories you created yourself
- Your notification settings and notification history
- Your Premium subscription status record
Data we keep, and for how long
- Technical server logs. Your email address appears in our server logs during sign-in and verification, and it remains in those logs after your account is deleted. These logs are not linked to your account, cannot be queried through the app, and are never used for marketing; they are kept solely for security, debugging and abuse prevention.
- Purchase records. Records of your Premium purchases are held by Google Play and by our payments provider, RevenueCat. These are not records we can delete; Google’s own data policies apply to your Google Play purchase history.
- Insurance comparison referrals. If you were referred to an insurance partner from inside the app, the record of that click is kept for reconciliation with the partner. When your account is deleted, that record is detached from your identity and becomes anonymous.
- Records we are legally required to keep. Where applicable law requires certain records to be retained for a period, they are kept only for that statutory period and only for that purpose, then deleted or anonymized.
Contact
For deletion requests and any questions about this page: destek@tasaroof.com
For details on how we process your personal data, see our Privacy Policy and Terms & Conditions.